BotsBuilt.

Chatbots your customers love and your team trusts.

AI-powered chatbots that qualify leads, resolve support, and improve customer experience - without confusing users or tanking conversions.

Built for outcomes, not gimmicks.

Most chatbots are built around a business. Ours are built around the customer.

The result: a bot that behaves like a 24/7 sales rep and support agent - not a dead end. You get one predictable build, continuous improvements, and full ownership. No lock-in. No nonsense.

Results

42%

automated chat rate for a gaming business

26%

reduction in support costs for a healthcare brand

2 weeks

Launch time for financial services business

Who we're for

  • Ecommerce brands drowning in repetitive support
  • B2B teams needing stronger, faster lead qualification
  • Service companies that want instant answers without hiring
  • SaaS teams with onboarding questions piling up
  • Agencies wanting a white-label bot partner they can rely on

If you want a chatbot that performs instead of frustrates - this is for you.

How it works

A simple 3-step model that keeps everything clear, predictable, and yours.

1

Build (one-time fee)

A complete, custom chatbot built around your customer journeys.

You get:

  • Full chatbot design and build
  • AI training on your FAQs, products, services
  • Tailored flows (sales, support, operations)
  • Smart routing, targeting, and triggers
  • Analytics and tagging setup
  • Website integration and styling
  • Walkthrough videos for your team
From
$3,000 / £2,000

You own the bot outright.

2

Optimise (optional subscription)

Your bot gets better based on real conversations - every week, month, or quarter.

We improve:

  • Flows
  • AI accuracy
  • Routing + targeting
  • Lead capture
  • Automation + efficiency
  • Customer journeys
  • Reporting + insight
$1,200 / £850

per week, month, or quarter

Pause, change, or cancel anytime.

3

Own

No proprietary systems.

No withheld logic.

No lock-in.

Built in your Chatbot.com licence from day one.
Take it in-house whenever you want.

What your bot can do

  • Answer FAQs 24/7
  • Recommend products/services
  • Capture email, phone, intent
  • Qualify leads
  • Route to the right person or team
  • Troubleshoot issues
  • Reduce agent workload dramatically

This is automation that actually helps your customers.

What's included in Optimise

Each cycle includes:

  • Flow improvements
  • Updated AI knowledge
  • New features + tweaks
  • Bug fixes
  • Routing/targeting tweaks
  • Performance reporting

This is how your bot stays sharp, accurate, and commercially valuable.

Why people choose BotsBuilt

  • 14 years running one of the UK & USA's top chat firms
  • Millions of conversations across hundreds of brands
  • Built on real operational experience, not theory
  • Fast builds, fast iteration
  • Zero fluff - outcomes only
  • You own everything from day one

We've seen every chat mistake in the book - so we know exactly how to fix them.

FAQ

Do we keep the bot if we cancel?

Yes. It's built in your own Chatbot.com licence.

Can it integrate with our CRM/helpdesk?

Absolutely.

How long does a build take?

1–3 weeks depending on complexity.

Which platform do you use?

ChatBot.com.

Can we run it ourselves later?

Yes. You can take it fully in-house at any point.

Anything else to pay for?

Just your Chatbot.com licence (typically $50-$170/mo).

I have another question

Happy to help - just ask.

Our story

After 14 years running one of the UK & USA's leading chat outsourcing firms, one pattern was impossible to ignore:

  • broken flows
  • bad targeting
  • confusing automations
  • data nobody understood

BotsBuilt exists to fix that.

To build bots that deliver real commercial value.

Ready to build a bot that actually performs?

Let's build something your customers choose to use.